Privacy Policy

Effective Date: 20th Jan, 2025
Last Updated: 20th Jan 2025

floraandfauna.org (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://floraandfauna.org or use our services.

By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Name, email address, phone number, billing address, and shipping address.
Payment details (collected via secure payment gateways).

b. Non-Personal Information

IP address, browser type, device information, and website usage patterns.

c. Cookies and Tracking Technologies

Cookies, web beacons, and similar technologies to enhance user experience and for analytics.

2. How We Use Your Information

We use the information we collect to:

Process transactions, orders, and refunds.
Communicate with you regarding your account, orders, or inquiries.
Personalize your shopping experience and recommend relevant products.
Improve our website, services, and customer support.
Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

a. Third-Party Service Providers

Payment processors, logistics partners, and marketing agencies who assist in delivering our services.

b. Legal Authorities

To comply with applicable laws, regulations, or court orders.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies Policy

We use cookies to:

Remember your preferences and improve user experience.
Analyze website traffic and usage patterns.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to or correction of your data.
Opt-Out: You can opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
Account Deletion: You can request account deletion by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18.

9. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: customercare@floraandfauna.org
Phone: +918594000662
Address: Irumbupalam, Adimali, Chillithodu, Kerala – 685561